We are delighted to present our button champions, these are external experts with vast experience in client journey and target markets. The addition of expertise in the two community areas of our process will help us to support our learners with additional insights and ideas.
There many external influences that happen in these two areas and the knowledge and insights we gain have huge impact on our marketing plans, so we are excited to further strengthen our workshops with guests who can complement the very process that will support you as you move forward on your business journey and marketing planning.
Start-ups to large corporations across industries including education, care, government, vehicle, emergency services and more have relied on Liz's 20+ years of professional marketing and communications experience to lead and drive growth.
Liz has a great way of explaining things to the non-marketer and works with diligence, pace, and flair. Her data-driven approach uses market intelligence and research to develop brands, businesses and products/services. Liz has delivered successful campaigns, and enhanced customer journeys, significantly increasing conversions and sales.
Successful projects include implementing CRMs and websites and delivering targeted, tailored, and timely content driving attraction, consideration, decision-making, and customer advocacy.
Ian is a Customer Experience (CX) expert and provides motivational Customer Service Training and intelligent Insights. He works with passionate business owners and managers to help the development and growth of the business by measuring, testing and improving the Customer Experience.
Ian provides a window to a business to motivate the team to deliver consistently great service and embed positive behaviours. Across the UK at Insight6, the company offers valuable insight reports, customer journey mapping, and survey systems to understand how customers feel and think.
Ian adds value to many businesses in the Attractions, Care Homes, Education, Hospitality, Legal Services, Optical, Retail, Sports & Leisure sectors, plus many more.
If all this sounds good to you, we'd be over the button moon if you got in touch! Why not book a free consultation today?
